Articles to Improve Your Skills
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How To Turn Conflict into Cooperation
I feel anxiety building deep within my gut. Matzie is talking again. She repeats herself as an unrelenting barrage of words flows from her mouth. Glancing at Aaron, he appears to be checking his notes. My eyes shift to Josey, and she looks bored. The one-hour meeting is half over. It should be a 30-minute…
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What is Emotional Intelligence?
Far too often, we do not āfilterā what we say, and in turn, what we mean can get jumbled. This can sometimes be a sign that we need to work on our Emotional intelligence. Emotional intelligence refers to the ability of someone to identify and manage their own emotions, as well as the emotions of…
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How Sales Training Can Lower Customer Retention Cost
Sales revenue is the lifeblood of any business. So it only stands to reason you want to do everything you can to ensure your sales revenue grows year-over-year, driving your profit margins and customer loyalty up. But to grow your business, you have to grow the people in it. Thatās why sales presentation training is…
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How to Open a Presentation
Weāve all been thereāyouāve worked hard on your presentation and you know it like the back of your hand. But when the moment comes to begin that presentation, you arenāt sure where to begin. So, what comes out? Perhaps something like this: āHi everyone, thanks for being here. Today Iām going to be talking about…
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5 Ways to Make a Good First Impression Over Zoom
A Good Business Presentation Starts Strong If 2020 has taught us one thing, itās just how important effective communication is to a business’s health and sustainability. Every good business presentation starts with excellent communication. Until this year, many businesses dabbled in online and digital communication, primarily through emails and texts. Face-to-face communication was thereāif we…
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How Introverts Can Survive in a Virtual World
Introverts: Working From Home Works If someone had told us five years ago that 40 percent (or more) of the American labor force would be working from home in 2020, I donāt know that we would have believed them. Sure, the number of people working partially or fully remote has been climbing for years now….